# InMyWords

> InMyWords helps a member of staff and the person they are helping hold a conversation across a language barrier: each turn is translated, scored for how faithfully it carries the meaning, and queried before it is shown where the meaning is unclear. Organisations can connect it to the software they already use, through the REST API and SCIM 2.0 described in the guides below.

## Integrations guides

- [Integrations](https://inmywords.chat/support/integrations/): Connect InMyWords to the software your organisation already uses, through a REST API and SCIM 2.0.
- [Why integrate](https://inmywords.chat/support/integrations/): What connecting InMyWords to your case management system and identity provider does for your team, what you stay in control of, and what it never does.
- [Getting started](https://inmywords.chat/support/integrations/getting-started/): What your organisation sets up before the first call, where to send it, and the conventions every call follows.
- [Authentication](https://inmywords.chat/support/integrations/authentication/): The key your connection sends with every call, and how to replace it, stop it and keep it safe.
- [Scopes](https://inmywords.chat/support/integrations/scopes/): What each scope lets a connection do, who can give it, and what no scope allows.
- [Errors and limits](https://inmywords.chat/support/integrations/errors-and-limits/): What an error looks like, how many calls you can make, which addresses calls may come from, and how to retry safely and read a long list.
- [Conversations](https://inmywords.chat/support/integrations/conversations/): Read a conversation back into your own system: the transcript in both languages, the facts it recorded and its summary.
- [Cases](https://inmywords.chat/support/integrations/cases/): List, read and open cases from your own system, and give a member of staff a conversation to start inside one.
- [Documents](https://inmywords.chat/support/integrations/documents/): Send a document or a piece of text into a case to be translated, and read the translation back into your own system.
- [People](https://inmywords.chat/support/integrations/people/): Add, change and remove your organisation's people from your own system, and withdraw an invitation that has not been taken up.
- [Groups and permissions](https://inmywords.chat/support/integrations/groups-and-permissions/): Manage your organisation's groups and the permissions they carry through the API, and the four permissions a connection can never give.
- [SCIM](https://inmywords.chat/support/integrations/scim/): Let your identity provider, such as Microsoft Entra ID or Okta, keep your people and groups in InMyWords in step over SCIM 2.0.
- [Webhooks](https://inmywords.chat/support/integrations/webhooks/): How InMyWords tells your system when something happens, how each notice is delivered and retried, how to check it came from us, and how to test a webhook.
- [Managing integrations](https://inmywords.chat/support/integrations/managing-integrations/): For your administrator: switching integrations on, making a connection, looking after its keys and reading the audit trail.

## API description

- [OpenAPI document](https://app.inmywords.chat/api/integrations/v1/openapi.json): The integrations REST API as OpenAPI 3.1: every path, method, scope, request, answer and error.

## Policies

- [Integrations](https://inmywords.chat/policies/integrations/): What can leave InMyWords through a connection, who is responsible for it once it has, and what InMyWords records.

## Optional

- [How it works](https://inmywords.chat/how-it-works/): Promoting understanding. Each message is translated in the context of the conversation, checked against the source and the result is shown to the team member.
- [Safeguards](https://inmywords.chat/how-it-works/safeguards/): Guidance for frontline staff using InMyWords. How a translation is produced and checked, when to stop and get a qualified interpreter, how risk-relevant context should be read and the professional's remaining responsibilities.
- [Known limits](https://inmywords.chat/how-it-works/limits/): What fidelity scores cannot tell you, where InMyWords can improve and what happens to conversation data.
- [For organisations](https://inmywords.chat/for-organisations/): Bridging the gap InMyWords covers first contact to ascertain if a formal appointment is necessary.
- [Pricing](https://inmywords.chat/pricing/): Fair, open and transparent pricing. A personal plan for one practitioner, three organisation tiers and enterprise by discussion. All rolling month-to-month, cancel at any time.