Safeguarding

Safeguarding

Your professional judgement still comes first.

Production and checks

  1. Each turn is translated using the existing conversation, not in isolation.
  2. A second check examines if context is retained. The result is a score attached to the turn.
  3. If the score falls below the configured threshold, the tool rewrites the translation before the other person sees it. Both versions stay in the record.
  4. If something is difficult to translate, InMyWords asks the speaker a specific question, in their own language, and waits for an answer.

Where to stop

InMyWords does not replace human interpreters in formal, legal, clinical or high-risk situations.

  1. Statutory assessments and decisions Homelessness duty decisions, care assessments, capacity assessments and anything where the record is the basis of a legal duty.
  2. Legal proceedings and advice Court, tribunal, police interview, formal legal advice and anything that will be tested as evidence.
  3. Clinical consultation Diagnosis, treatment options, consent to a procedure and medication instructions.
  4. Safeguarding interviews Where the account itself will be relied on.
  5. Conversations where an error would be hard to reverse Witness statements and situations where conversations can be used in evidence.

Context and risks

InMyWords identifies key facts and carries them forward for categorisation.

  1. You assess. An extracted fact is there to support professional judgement.
  2. Absence of fact. Do not take this as evidence nothing is there.
  3. Safeguarding procedures stand. Your thresholds, escalation routes and statutory duties are unchanged.
  4. Not a screening instrument.It is not validated for assessment and must not be used as one.
  5. Amend mistakes.Errors can carry forward and affect future translations.

Professional responsibility

InMyWords translates, scores its own work and flags uncertainty.

What remains yours:

  1. Deciding if InMyWords fits the conversation.
  2. Noticing risk.
  3. Checking understanding.
  4. Stop when something feels wrong.

Consent

The client should know what is happening. In practice that means:

  1. They know machine translation is being used but can choose an interpreter.
  2. Their interface is in their own language, so explanations are clear.

Know when to hand over

Seek a professional translator when doubts arise.