A Healthy Approach

When you are ill, there is little worse than struggling to get the issue across to a medical professional. Amplify that for those who speak a different language and can't find the right words to describe their ailments.

For patients, the experience can be frightening enough without the added frustration of trying to explain where it hurts, how long they have felt unwell, what symptoms they are experiencing or any sudden changes.

For healthcare professionals, the challenge is equally significant.

Understanding what a patient is saying is fundamental to providing appropriate care. A language barrier can make even a straightforward consultation more difficult, particularly when a patient is distressed or struggling to find the words they need.

Standard practice is to book an interpreter, which can mean more uncertainty for the patient as they wait for this to happen.

While professional interpreting remains important, there are also situations where having an immediate way to bridge a language gap can make a real difference.

That is where InMyWords comes in.

Arranging a professional translator takes time, meaning conversations are interrupted and people asked to return days later. The immediacy of InMyWords helps prevent important details being lost in the void.

Importantly, it doesn’t require installation and works from the user’s existing browser

People just log on on their own phone or use a split screen on the professional's computer to begin a conversation.

Having a straightforward translation tool available can help them communicate more clearly and give staff a better understanding of what the patient is trying to tell them.

InMyWords enhances communication, removing reliance on gestures, fragmented sentences or guesswork.

And that matters because healthcare communication centres on understanding.

A patient needs to feel heard, while medics need to understand what the patient is trying to explain. Families and carers may also need to communicate with healthcare teams on behalf of someone who finds English difficult.

InMyWords simplifies that process by putting translation within immediate reach.

It is not about replacing professional interpreters where they are required. Instead, it offers a practical additional resource for those moments when communication needs to happen now.

Language should not become an additional source of anxiety when someone is already worried about their health.

Whether you are a healthcare professional trying to communicate with a patient, or a patient trying to explain how you feel, InMyWords aims to make that conversation simpler, more accessible and more immediate.

Because when it comes to healthcare, finding the right words should never be the hardest part.