When it needs shaping around how you work

Who this is for

1. A local authority or health board deploying across several services with different thresholds, terminology and referral routes.
2. A national charity running the same service in regions that do not share a caseload or a language mix.
3. A group buying together, whether that is a partnership, a consortium or several bodies under one framework.
4. Anyone whose information governance needs answering properly before a single account is created.

What we would want to talk about

1. Your structure. How groups, permissions and case management should map onto the services you actually run, rather than onto our default.
2. Your language. The terminology, local schemes, form names and output styles that should be loaded once and shared, so a translation sounds like your organisation.
3. Governance. The data controller and processor split, special category data, and the terms for data protection and UK GDPR.
4. Rollout. We will work with you during the management of change process to help you communicate and train your teams.